JOB SCOPE

Summary of Job Responsibilities

• Assist the Facilities Assistant Manager/Manager to lead the Operation and Maintenance Team to manage and maintain Hotel’s facilities to meet the business and operational needs.
• Assist the Facilities Assistant Manager / Manager in planning and implementing corrective and maintenance programs, improvement works in accordance with company’s policies, service standards and authority requirements.

Job Responsibility

Corrective Maintenance

• Manage the delivery and measurement of guest and internal department requests such as ad-hoc breakdown consistent with the company’s core service and standards and brand attribute.
• Direct the technicians on urgent repair works in accordance with sound engineering practices and occupational health and safety regulations. Ensure that all records of maintenance and testing are kept record.
• Manage daily rooms return rate to meet business needs.
• Closing and filling up Maximo job chit as required.

Preventive Maintenance

• Manage and carry out hotel guest rooms and corridor maintenance program for all finishes, fit-outs, and furniture.
• Advocate improvement on work processes and areas to achieve excellent customer services to hotel guestrooms to improve the maintenance standard and efficiency of the Hotel Facilities operation team.
• Coordinate and supervise external contract work as assigned by immediate supervisor to ensure their works are compliant with the required specifications and standards to meet objectives.
• Work closely and liaise with all departments in property and contractors in maintenance coordination to minimize disruption to the hotel operations.
• Conduct on-site physical inspection and monitor the work progress of all outsource defects rectifications.
• Closing and filling up Maximo job chit as required.

Resource Management

• Lead a team of technicians to deliver quality up-keeping of the hotel facilities complex.
• Provide and review training for Team Members under supervision.
• Plan, manage, select, and procure consumable materials.
• Review and streamline all purchase requests with procurement department.

General

• Assist the Assistant Manager in accountability of all manpower within the Facilities Department during the shift for well-being, productivity, and safety.
• Assist the Assistant Manager in planning of job duration and assessing manpower, materials, tools and equipment, special services required for the job.
• Allocate works to technicians and ensure all jobs are correctly and properly archive.
• Stand-in for AM in times where the AM is not available for any emergency.
• Enforce all safety programs and training with regards to WSH.
• Perform all duties in accordance with company policies and within the realm of the company vision, mission, and values.
• Remains contactable and ensure clarity to all communications and instructions to and for, AM and the team.
• Perform ad-hoc tasks as required.

JOB REQUIREMENTS

Technical

• Diploma / NITEC / Certifications in facilities management of other faculty. 
• 3 to 5 years of solid hands-on practical working in Facilities Department in any discipline of ACMV, plumbing, electrical, etc.
• CERT qualified will be advantageous.

Functional

• Be able to work outdoors and be exposed to various environmental factors such as, but not limited to fatigue, noise, dust, and be able to access all areas of the property including those at height.
• Able to work rotating shift under minimum supervision and pressure in a fast-paced environment.
• As this is an operational role, it may involve frequent prolong standing, stretching, bending, and kneeling.
• Computer knowledge of IBM Maximo System and Microsoft Office.

Management

• People management skills as in the ability to supervise and encourage team members.
• Interpersonal skills such as collaborating with other departments/sections, teamwork within the team, embracing different views and service oriented.
• Personal skills involving self-awareness, integrity and seeking for continuous improvement.
• Able to converse and write in English and have good reporting and listening skills.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.