Guest Service Agent - Digital Light Canvas (1 year contract)

Job no: 502710
Work type: Temporary - Full Time
Location: Marina Bay Sands
Categories: Various categories

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JOB SCOPE

  • Greet and direct guests and visitors entering the Digital Light Canvas.
  • Ensures that the Digital Light Canvas is kept clean and well-maintained.
  • Interact with and answer guests’ and visitors’ questions to provide for a service-minded experience on the Digital Light Canvas.
  • Be able to lead tours and be conversant during the tours about local points of interest and attractions. 
  • Be conversant with all facets of Digital Light Canvas operations including fire safety and emergency related procedures.
  • Monitor activities on the Digital Light Canvas and reports any suspicious characters, items or/and activities to the Security Department.
  • Adhere to departmental and organizational benchmarking standards.
  • Attend training sessions as and when scheduled.
  • Attend scheduled departmental meetings and daily briefings as required.
  • Contribute ideas to improving the operations of the Digital Light Canvas.
  • Perform any other duties and responsibilities as and when assigned by the management.

 

JOB REQUIREMENTS

  • Minimum GCE O Level.
  • Certificate in Hospitality Operations from a recognized institution is preferred.
  • Prior experience in the same capacity is an advantage.
  • Excellent guest relations and communication skills.
  • Very conversant in English. 
  • Candidates must have a fair command of spoken and written English.
  • Pays attention to details and have strong customer service skills.
  • A team player who is organized and is able to work with minimum supervision.
  • Well-groomed and professional disposition.
  • Able to speak in front of groups.

 

Advertised: Singapore Standard Time
Application close:

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