Guest Service Agent, Canal Boat Rides (1 year contract)

Job no: 502353
Work type: Temporary - Full Time
Location: Marina Bay Sands
Categories: Various categories

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JOB SCOPE

  • Row the sampan boat in a safe and efficient manner
  • Ensure that workstation is well-maintained. This includes making sure that equipment and working tools are well-arranged and counter is stocked.
  • Work closely with other team members to review regularly on safety procedures in order to suggest optimal operations for the Sampan.
  • Be conversant with all facets of sampan operations including fire safety and emergency related procedures.
  • Monitor and maintain the cleanliness of the sampan. Ensure work area is litter-free and presentable at all times.
  • Attend to guest requests. In the event that the request is not directly related to his/her area of capacity, to forward the request on to the right department.
  • Monitor activities in the sampan area and report any suspicious characters, items or/and activities to the Security Department.
  • Adhere to departmental and organizational benchmarking standards.
  • Attend training sessions as and when scheduled.
  • Attend scheduled departmental meetings and daily briefings as required.
  • Perform any other duties and responsibilities as and when assigned by the management.

 

JOB REQUIREMENTS

  • Minimum GCE O Level.
  • Certificate in Hospitality Operations from a recognized institution is preferred.
  • Excellent guest relations and communication skills.
  • Fluent in English, knowledge of additional languages is an advantage.
  • Candidates must have a good command of spoken and written English.
  • Pays attention to details and have strong customer service skills.
  • A team player who is organized and is able to work independently.
  • Can motivate fellow team members to achieve shift targets.
  • Well-groomed and professional disposition.
  • Good physical health

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

Advertised: Singapore Standard Time
Application close:

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