JOB SCOPE

• Maintain complete knowledge of all liquor brands, wine, beers, and non-alcoholic selections available in the lounge and bars.
• Develop interesting and balanced beverage menus and selections on a timely basis that are appropriate and responsive to the market.
• Taste wine or drinks regularly and express informed and constructive suggestions regarding beverage preparation and presentation.
• Develop promotional activities which generate increased revenue and stimulate increased activity.
• Control beverage costs, operating expenses, inventory levels, payroll, etc. effectively.
• Ensure that all beverage operations support to the club marketing efforts by providing outstanding service to VIP guests in individual outlets and during special events.
• Monitor direct report performance standards and hold managers accountable for performance, with assistance from the General Manager.
• Assist the General Manager with developing financial and business operating plans and capital expenditures plans that are consistent with the overall strategic positioning of the property.
• Ensure enforcement of high standards of hygiene and sanitation throughout the bar areas, based on departmental hygiene targets.
• Maintain close liaison with all the departments to have a good understanding of other Departments’ operational flows.
• Recommend appointment, promotion and development of all team members.
• Support the objectives of General Manager, through diligent and proactive management of the outlet.
• Work with team members in service and beverage preparation to minimize wastage and increase productivity and efficiency. Review operating results with the team and identify opportunities to improve performance.
• Monitor and minimize wastage of consumables and maintain labor productivity ratios
• Maintain prescribed profit margins
• On a regular basis, inspect and check for cleanliness and neatness of the bar environment ensuring compliance with standards of cleanliness and order.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues, and fully communicate with the General Manager.
• Manages Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.
• Responsible for maintaining and coordinating reviews, discipline, Team Member awards, flex days, payroll, SRFs, etc.
• Responsible for coordinating training of all staff as needed.
• Coordinates inventories and orders food and beverage products, supplies and equipment as needed.
• Able to uplift beverage revenue and cocktail revenue.
• Responsible for development of menu, and revamping menu after every 3 month.
• Holds daily pre-shift meetings and departmental meetings as needed

Job Requirements

• Certificate or Diploma in Restaurant/Bar Management or extensive F&B experience.
• A minimum of 7 years’ experience at a managerial level in a 5-star hotel or a deluxe restaurant towards bar program, beverage program development, mixologist & cocktail development.
• Fluent in English, knowledge of additional languages is a plus.
• Strong knowledge in beverage and, their preparation and service.
• Be willing to work any day and any shift.
• Have a well-groomed, professional appearance.
• Able to perform under pressure.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.