JOB SCOPE

• Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment,
• Accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
• Welcomes customers by determining their coffee interests and needs.
• Educates customers by presenting and explaining the coffee drink menu; answering questions.
• Sells coffees by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.

JOB REQUIREMENTS

• Relevant experience in a similar role and environment
• Knowledge of the industry
• Good command of the English language
• Have a well-groomed, professional appearance.
• Willing and able to work shift work.
• Understand the customer; who they are, their expectations and how to effectively manage their part of the overall service experience to ensure repeat custom.
• Ensure procedures are carefully followed at all times.
• Have a good level of understanding of the restaurant and hospitality industry.
• Be uncompromising in achieving company standards.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.