Guest Service Agent - Digital Light Canvas (1 year contract)
Job no: 502710
Work type: Temporary - Full Time
Location: Marina Bay Sands
Categories: Various categories
JOB SCOPE
- Greet and direct guests and visitors entering the Digital Light Canvas.
- Ensures that the Digital Light Canvas is kept clean and well-maintained.
- Interact with and answer guests’ and visitors’ questions to provide for a service-minded experience on the Digital Light Canvas.
- Be able to lead tours and be conversant during the tours about local points of interest and attractions.
- Be conversant with all facets of Digital Light Canvas operations including fire safety and emergency related procedures.
- Monitor activities on the Digital Light Canvas and reports any suspicious characters, items or/and activities to the Security Department.
- Adhere to departmental and organizational benchmarking standards.
- Attend training sessions as and when scheduled.
- Attend scheduled departmental meetings and daily briefings as required.
- Contribute ideas to improving the operations of the Digital Light Canvas.
- Perform any other duties and responsibilities as and when assigned by the management.
JOB REQUIREMENTS
- Minimum GCE O Level.
- Certificate in Hospitality Operations from a recognized institution is preferred.
- Prior experience in the same capacity is an advantage.
- Excellent guest relations and communication skills.
- Very conversant in English.
- Candidates must have a fair command of spoken and written English.
- Pays attention to details and have strong customer service skills.
- A team player who is organized and is able to work with minimum supervision.
- Well-groomed and professional disposition.
- Able to speak in front of groups.
Advertised: Singapore Standard Time
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