JOB SCOPE

Job Responsibilities

• Responsible for forwarding and receiving of all information pertaining to the department
• Receive, record, and distribute various reports / information
• Prepare assignments for morning / evening room attendants
• Prepare Housekeepers daily reports
• To coordinate with GR’s room controller for unassigned room, rush room and re assign room  when needed
• Liaise with floor supervisor and manager for the rush room
• Liaise with floor supervisor, FO and facilities with regards to rooms that need to OTM due to defects
• Monitor number of VD turn VC
• Monitor discrepancies rooms and DO with VC status
• To monitor the completion of maximo and FCS request and advise supervisor to check and release the room 
• Monitor FCS time out
• Receive, record, and transmit guest requests accurately
• Responsible for entering accurate room status into computer daily and investigate discrepancies
• Maintain and update administrative data
• Maintain key control
• Monitor lost property
• Maintain monthly attendance records
• Coordinate & follow up with Engineering department on all maintenance requests
• Relevant experience in hospitality environment
• Interact with all levels of Team Members
• Pleasant personality with excellent customer service attitude
• Well groomed & energetic
• English speaking
• Ability to work rotating shifts, during weekends and public holidays

JOB REQUIREMENTS

• Minimum 1 year Housekeeping Operations experience
• Fluent in English, any additional language is an advantage
• Able to give clear instructions over the phone
• Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
• Minimum secondary school graduate

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.