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VIP Host

Apply now Job no: 496939
Work type: Full Time
Location: Marina Bay Sands
Categories: Casino Floor Staff

Summary of Job Responsibilities

VIP Hosts are responsible for providing an unparalleled service experience to our exclusive VIP guests.

 

Job Responsibilities

  • Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests.
  • Meet and Greet guests at the checkpoints and assist with arrival and departure arrangements – i.e. Hotel Room, Luggage, Transportation, etc.
  • Manage the Paiza Membership counters and assist with Paiza Membership enrollment.
  • Assist guests with Paiza Programs opening and settlement.
  • Prepare and ensure proper set-up of private gaming salons for Paiza guests.
  • Assist with Special Events and Promotions.
  • Conduct MBS Casino tours for Paiza guests.
  • Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests’ requests and feedback, and ensure that excellent guest satisfaction is achieved.
  • Ensure compliance to the organization’s guidelines and regulations when carrying out work duties.
  • Perform all other adhoc duties as and when required.

 

JOB REQUIREMENTS

Education & Certification

  • Minimum 'N' levels, 'O' levels, 'A' levels or Diploma holders

Experience

  • Prior experience in a Hospitality or Customer Service role preferred.

Competencies

  • Customer-focused, excellent team player and possess good problem-solving skills.
  • Proficient in Microsoft Windows, Word and Excel.
  • Able to work on rotating shifts, public holidays and weekends.

 

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company. #LI-DNI

Advertised: Singapore Standard Time
Applications close:

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