Transportation Specialist (Part-time)
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Job no: 496440
Work type: Temporary - Part Time
Location: Marina Bay Sands
Categories: Transportation
JOB SCOPE
- Perform the duties as a limousine driver according to the Limousine Standard Operating Procedures and ensuring guests’ safety during the journey.
- Perform Valet and other Transportation related duties including valet driving, valet ticket issuance as required.
- Provide excellent service consistent with the property’s core service standards and brand attributes ensuring a smooth and pleasant journey for the guests.
- Perform meet and greet with a Ipad signage for departures and arrivals if required
- Assist with guests’ luggage for both arrival and departing guests when required including at hotel driveway. This includes proper handling, tagging and delivering of luggage within the prescribed time standards
- Coordinate with our outsourced vendor to receive guests upon arrival and to handover guests upon departure
- Proactively seek to provide refined luxury service ensuring guest satisfaction.
- Ensure all guest amenities in the vehicle are replenished. (E.g. Mineral water, wet towels, newspaper, etc.)
- Ensuring all special requests from internal and external guests is met. (E.g. desired vehicle air-conditioning temperature, music, etc.)
- Ensure that the vehicle’s interior and exterior are clean, immaculate and odor free at all times.
- Perform vehicle checks on vehicles before driving vehicle
- Required to drive vehicles such as but not limited to luxury vehicles and luggage van
- Perform any other duties and responsibilities as and when assigned by the management.
JOB REQUIREMENTS
Education
- GCE ‘O’/’N’ Levels or Certificate in Hotel Operations preferred
Certification
- Possess a valid driving license, at least Class 3
- Possess a valid Private Hire Vocational Driving License or Singapore Taxi Vocational License
- Defensive Driving Certificate would be useful
Required Experience
- Experience working in transportation operations is preferred
- Experience working in a service and hospitality industry will be an advantage
- Prior experience in the same capacity is an advantage
Required Knowledge
- Familiar with Singapore roads, Hotel locations, local attractions / activities, entertainment and F&B outlets and residential areas
- Familiar with all Airport and Ferry terminals in Singapore
- Familiar with all services and offerings of Marina Bay Sands
Skills / Abilities / Presence
- Clean drivers’ track record preferred
- Fluent in written and spoken English
- Being Bilingual will be an added advantage
- Pleasant personality and service oriented
- Able to multi-task
- Basic technological skills (E.g. Operating iPad, Grid Phone & GPS)
- Excellent communication and interpersonal skills
- Ability to operate the GPS guidance system to identify destination routes
Physical Requirements / Work Environment
- Be physically fit
- No color blindness
- Ability to handle heavy and large-sized luggages
- Ability to work under pressure and independently.
- Be a team player
Advertised: Singapore Standard Time
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