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Paiza Executive Host (VIP Host)

Apply now Job no: 498810
Work type: Full Time
Location: Marina Bay Sands
Categories: Concierge / Front Office, Casino Floor Staff

Summary of Job Responsibilities

Responsible for assisting Paiza guests during their visit to Marina Bay Sands (MBS).


Job Responsibilities

  • Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests.
  • Meet and Greet guests at the checkpoints and assist with arrival and departure arrangements – i.e. Hotel Room, Luggage, Transportation, etc.
  • Manage the Paiza Membership counters and assist with Paiza Membership enrollment.
  • Assist guests with Paiza Programs opening and settlement.
  • Prepare and ensure proper set-up of private gaming salons for Paiza guests.
  • Assist with Special Events and Promotions.
  • Conduct MBS Casino tours for Paiza guests.
  • Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests’ requests and feedback, and ensure that excellent guest satisfaction is achieved.
  • Ensure compliance to the organization’s guidelines and regulations when carrying out work duties.
  • Perform all other adhoc duties as and when required.



Education & Certification

  • Minimum 'N' levels, 'O' levels, 'A' levels or Diploma holders


  • Prior experience in a Hospitality or Customer Service role preferred.


  • Customer-focused, excellent team player and possess good problem-solving skills.
  • Proficient in Microsoft Windows, Word and Excel.
  • Able to work on rotating shifts, public holidays and weekends.


Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. #LI-DNI

Advertised: Singapore Standard Time
Applications close:

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