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Captain - Sweetspot Express

Apply now Job no: 497580
Work type: Full Time
Location: Marina Bay Sands
Categories: Front Of House

Sweet Spot Express, our latest Grab and Go café, is the sister outlet to our very popular Sweetspot café located at Marina Bay Sands. We will be serving a delectable menu of sweet and savory local-inspired pastries and delights, an extensive array of coffee and other beverages, and carefully crafted “grab and go” items. We are looking for driven and motivated individuals keen to work in a fast-paced environment and focused on providing excellent and exceptional service to our most valuable guests.

Job Scope

  • Provide friendly, excellent service to all guests, always ensuring satisfaction.
  • Assist Team Members to perform preparation and ensure the proper handling of all operating equipment.
  • This role will encompass the formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that Marina Bay Sands’ short and long term goals are met.
  • Assume at all times a pleasing and helpful attitude towards each guest.
  • Handle politely and channel all telephone messages received and inquired.
  • Handle and solve any concerns and questions from customers.
  • Supervise servers to ensure excellent customer service is provided every time.
  • Support Assistant Manager and Department in achieving all goals and Key Performance Objectives. 
  • Complies and ensures Marina Bay Sands (LVS Corp) hygiene policies are strictly adhered to on a daily basis

Job Requirements

  • Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage
  • Minimum 3 year in a guest service / guest contact roles, preferably in a hospitality organization
  • Possess food hygiene and safety certification
  • Enjoys problem solving and can think outside-the-box in difficult situations.
  • Able to work on rotating shifts, weekends & public holidays
  • Possess a well-groomed, professional appearance

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:

  • Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
  • Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;

Please present proof of the above. Your understanding and support is much appreciated.

Advertised: Singapore Standard Time
Applications close:

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