Already applied?

Update your details, view your application and progress

>> Login

Refine search

Work type

Locations

Categories

Casino


Casino Technician

Apply now Job no: 497035
Work type: Full Time
Location: Marina Bay Sands
Categories: Casino Floor Staff

JOB SCOPE

Technical Functions

  • Ongoing development and implementation of Slot and Table Games equipment Maintenance and Repair Processes and Customer Service Training.
  • Complete all Technical activities in assigned areas, ensure provision of excellent customer service.
  • Ensure adequate technical floor coverage in the gaming areas at all times.
  • Ensure that Technical work space areas are kept clean.
  • Ensure that every slot machine and table games equipment is in optimum operational condition.
  • Participate in and assist with assignments and special projects as requested, ensuring efficiency and minimal downtime for the departments and the company.
  • Relocate and or install equipment, ensuring fully functioning equipment within an acceptable time frame.
  • Respond to service calls in a timely manner, ensuring that customer service standards are met.
  • Handle customer technical complaints personally wherever possible, redirect to relevant authority where necessary.
  • Recognize and acknowledge regular casino players.

Other Responsibilities

  • Continually update personal knowledge of new products or equipment introduced to the slot and table games gaming industry.
  • Maintain effective communication and information flow throughout the Technical Team and the operations team.
  • Protect all assets of the Company at all times.
  • Comply with and administer attendance guidelines and regulatory, Departmental and Company policies.

JOB REQUIREMENTS

Education & Certification

  • High School Degree, College Degree or equivalent in related field.
  • Electronic gaming technical certification background is an advantage.

Experience

  • A minimum of one year technical experience in slot or table games operations is preferred.

Competencies

  • Good understanding of all aspects and facets of Slot and Table games operation and experience with maintenance and repair of Electronic Table Games Equipment preferred.
  • Basic understanding of electronics and an understanding of trouble shooting such electronics.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:

  • Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
  • Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;

Please present proof of the above. Your understanding and support is much appreciated.

Advertised: Singapore Standard Time
Applications close:

Back to search results Apply now Refer a friend

Follow us on our socials for more job updates and insights into our culture!

facebook linkedin instagram telegram