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Representative - Casino Special Events & Promotion

Apply now Job no: 497943
Work type: Full Time
Location: Marina Bay Sands
Categories: Casino Floor Staff, Casino Management

Job Responsibilities

  • Manage and assist in promoting special events and promotions
  • Gather customer feedback on current casino events and promotions
  • Complete required documentations in an auditable and timely manner
  • Assist in overall planning, promotion evaluation and coordination of events logistical support
  • Assist with audit department for submission of relevant documents
  • Assist Casino Events and Promotion Officers with Audit department for submission of relevant documents
  • Handle customers enquires and direct complaints in a efficient and professional manner
  • Assist and host a variety of casino events and promotions, such as Lucky Draw, Dinner Party, Theme party and other Special Events.
  • Coordinate with the team in the preparation of MC script for relevant events and promotion; if need be Emcee for Casino Events and Promotions.
  • Protect assets of the company and customers against theft and fraud either by the public or team members
  • Ensure that company policies and customer information are kept in confidence.
  • Work with external parties, internal departments and team members in the execution of events and promotions in accordance to the company policies and procedures; and deliver information required by the management team; when required. 
  • Maintain high standard of customer service professionally especially when dealing with customers

Job Requirements

  • Minimum high school education at least 1 year of experience in customer service or hospitality industry
  • Experience in dealing with customer complaints and enquiries would be an advantage
  • Portray confidence and friendliness to attract customers/audience’s attention on stage and off stage.
  • Display an outgoing personality with good communication and customer service skills
  • Well groomed, professional appearance with the ability to identify visual and aural cues
  • Work inside and continuously maneuver in and around all areas of the casino with good manual dexterity
  • Able to work on rotating shift in a fast pace environment and stressful situation

 

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:

  • Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
  • Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;

Please present proof of the above. Your understanding and support is much appreciated.

Advertised: Singapore Standard Time
Applications close:

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