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2022 Intern - Rooms (Butler Services)

Apply now Job no: 497487
Work type: Internship
Location: Marina Bay Sands
Categories: Concierge / Front Office, Hotel - Management, Housekeeping

JOB SCOPE

Summary of Job Responsibilities

Butler Services offer 24-hour personalized service with commitment to create unforgettable memories for our guests at Marina Bay Sands. This position requires qualities such as being meticulous, self-confidence, good interpersonal skills and possess the ability to multi-task. Equipped with computer knowledge and skills, Butler Services also plays an integral role of representing other departments such as In-Room Dining, Housekeeping and Concierge to provide a one-stop service for guests, starting from their arrival experience till the end of their stay, in the most luxurious way.

Job Responsibilities

  • Accomplish day-to-day operational needs which encompasses all service touchpoints contributing to the overall guest experience. Tasks include but are not limited to, providing turndown services, handling floral set-up, taking and serving food and beverage order for in-suite dining.
  • Be meticulously attentive and anticipative towards guests needs.
  • Equipped with adequate knowledge of overall products and services found in Marina Bay Sands and in Singapore, to make sound recommendations to guests.
  • Intrinsically driven to deliver personalized guest experience in a luxurious way through inter-department collaborations across the Integrated Resort. Relevant departments include Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities, In-Room Dining and F&B outlets.
  • Capture and maintain accurate records of guests’ preferences.

 

JOB REQUIREMENTS

Education & Certification

  • Applicant must be a full-time matriculated student.
  • Internship must contribute to school graduation requirements

Experience

  • Prior experience in a hospitality setting or customer-facing role would be a bonus.

Competencies

  • Good planning and execution skills.
  • Sound time management and organization skills.
  • Strong customer-centric communication skills.
  • Excellent team-player with the ability to work independently.
  • Be operationally ready for deployment.
  • Portray strong self-confidence, professionalism, and charisma.
  • Knowledge of Property Management System and all other relevant hospitality system applications such as FCS.
  • Clear verbal communication and writing skills with good command in English.

 

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:

  • Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
  • Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;

Please present proof of the above. Your understanding and support is much appreciated.

Advertised: Singapore Standard Time
Applications close:

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