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Front Office Intern

Apply now Job no: 497486
Work type: Internship
Location: Marina Bay Sands
Categories: Concierge / Front Office

Summary of Job Responsibilities

The Front Office provides check-in, check-out and meet-and-greet services for our hotel guests at Marina Bay Sands.
We attend to guests in accordance with the Marina Bay Sands Service Quality Review Standards, and strive to meet our guests' preferences and requests to create an unforgettable arrival experience.

 

Job Responsibilities

  • Accomplish day-to-day operational tasks to provides guests with an unforgettable arrival and departure experience. Tasks include but are not limited to, welcoming and directing guests, handling room registration, and meaningfully engaging guests.
  • Handle cashiering activities such as deposits and foreign currency exchange, night audits, and credit card settlement for express check-outs.
  • Be meticulously attentive and anticipative towards guests needs.
  • Equipped with adequate knowledge of overall products and services found in Marina Bay Sands and in Singapore, to make sound recommendations to guests.
  • Intrinsically driven to deliver personalized guest experience through inter-department collaborations across the Integrated Resort. Relevant departments include Front Office Groups, Facilities, Housekeeping, Finance, and Gaming teams.

 

Job Requirements

Education & Certification

  • Applicant must be a full-time matriculated student
  • Internship must contribute to school graduation requirements

Experience

  • Prior experience in a hospitality setting or customer-facing role would be a bonus

Competencies                                                                                                                                                                                   

  • Possess a good command of spoken and written English.
  • Pays attention to details
  • Possess strong customer service and problem-solving skills
  • Mature, meticulous, resourceful, organized and able to work independently
  • Excellent team-player with the ability to work independently
  • Be operationally ready for deployment.
  • Well-groomed and professional disposition
  • Good planning and execution skills
  • Ability to manage time, organize, good communication and motivational skills

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:

  • Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
  • Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;

Please present proof of the above. Your understanding and support is much appreciated.

Advertised: Singapore Standard Time
Applications close:

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