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Senior Engineer, 24x7 Shift Infra

Apply now Job no: 497419
Work type: Full Time
Location: Marina Bay Sands
Categories: Information Technology


  • Perform tasks at the direction of supervisor
  • Manage & monitor the health of the network & server environments on a 24x7 rotating shift basis
  • Follow established processes used by the team and participate in regular process reviews
  • Maintain service standards defined in OLA/SLA
  • Ticket management (incident, service request & change) for network & systems queues
  • Respond to incidents following the standard incident response procedure & assist with resolution
  • Network equipment configuration & management, including switches, firewalls & IPS
  • Assignment & management of IP addresses
  • Basic Windows administration tasks, including patch management
  • Building of Wintel virtual machines
  • Daily handing & taking over of shift operation from team member
  • Project support to the business unit as required
  • Updating and maintenance of Network & System documentation
  •  upon project completion
  • IT service requests may include solving escalation issues related to gaming systems



  • Degree in Business or Technology related curriculum preferred
  • Minimum 7 years hands-on experience with network support with 3 years for Windows & Unix Server support
  • Minimum 3 years’ experience with MS server (2008/2012/2016), Active Directory, Unix Server and VMware
  • Formal training and certification in Network Management & Design
  • Formal training and certification in Windows & Unix Operating System Management & Design (preferred)
  • Formal training and certification in VMware virtualization (preferred)
  • Experience working in a high-pressured 24x7 environment
  • Strong experience with network switching/routing &/or firewalls configuration & management
  • Experience in network hardware/software troubleshooting /performance tuning
  • Experience in firewall support, maintenance & troubleshooting support
  • Experience supporting & maintaining a medium to large scale enterprise network
  • Experience with Palo Alto &/or Check Point Firewalls
  • Experience in Server OS troubleshooting /performance tuning
  • General experience with other infrastructure components (SQL, storage, backup)
  • Troubleshooting techniques
  • Able to handle multiple tasks
  • Good communication skills
  • Organized and detail-oriented


You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:

  • Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
  • Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;

Please present proof of the above. Your understanding and support is much appreciated.

Advertised: Singapore Standard Time
Applications close:

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