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Operations Coordinator/Specialist (Convention Services)

Apply now Job no: 497388
Work type: Full Time
Location: Marina Bay Sands
Categories: Concierge / Front Office, Hotel - Management, Security Service, Convention Services


  • Monitor chain and lock record.
  • Approve vehicle entry permits.
  • Report daily attendance via email.
  • Assist with traffic marshalling, rental and issuing of equipment and crowd control during big events.
  • Provide daily guard tour updates, and maintain log book/ occurrence update by the end of each day.
  • Monitor contractor’s behaviour and activities within MICE premise.
  • Ensure accurate use of guest and service lifts, for visitors and deliveries respectively.
  • Ensure all defects in the premise are reported accordingly and monitor rectification/ repair works.
  • Assist the Waste Management Operations team in supervising cleanliness of MICE premise.
  • Manage the casual labour workforce.
  • Operate the T3 Motion patrollers during night shifts/ off peak periods.
  • Switch on/ off escalator flows based on clients’ requirements.
  • Update service lifts and manage life holdings for VIPs.
  • Provide buggy services within MICE premise if required by client.
  • Attend to any medical and non-medical cases with MICE.
  • Perform any other duties as assigned.


  • Minimum high school certification required.
  • Minimum 2 years of Security experience, ideally in Conventions or Hotel industry.
  • Ability to work with minimum supervision and under pressure, in a fast paced environment.
  • Strong multi-tasking skills.
  • Proficiency in English and one other language.
  • Possess a positive and initiative attitude.
  • Good communication skills required to interact and liaise with internal management, team members, external vendors and guest.
  • Ability to remain calm and rational during conflict situations or emergencies.
  • Must be well-groomed and able to maintain a professional image.


You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:

  • Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
  • Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;

Please present proof of the above. Your understanding and support is much appreciated.

Advertised: Singapore Standard Time
Applications close:

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