VIP Host
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Job no: 496939
Work type: Full Time
Location: Marina Bay Sands
Categories: Casino Floor Staff
Summary of Job Responsibilities
VIP Hosts are responsible for providing an unparalleled service experience to our exclusive VIP guests.
Job Responsibilities
- Provide excellent and delightful service to all Paiza guests and assist them with their needs and requests.
- Meet and Greet guests at the checkpoints and assist with arrival and departure arrangements – i.e. Hotel Room, Luggage, Transportation, etc.
- Manage the Paiza Membership counters and assist with Paiza Membership enrollment.
- Assist guests with Paiza Programs opening and settlement.
- Prepare and ensure proper set-up of private gaming salons for Paiza guests.
- Assist with Special Events and Promotions.
- Conduct MBS Casino tours for Paiza guests.
- Work closely with stakeholders (such as Sales, Transportation, Front Office, Cage, Table Games, etc.) on guests’ requests and feedback, and ensure that excellent guest satisfaction is achieved.
- Ensure compliance to the organization’s guidelines and regulations when carrying out work duties.
- Perform all other adhoc duties as and when required.
JOB REQUIREMENTS
Education & Certification
- Minimum 'N' levels, 'O' levels, 'A' levels or Diploma holders
Experience
- Prior experience in a Hospitality or Customer Service role preferred.
Competencies
- Customer-focused, excellent team player and possess good problem-solving skills.
- Proficient in Microsoft Windows, Word and Excel.
- Able to work on rotating shifts, public holidays and weekends.
You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company. #LI-DNI
It is the Company’s preference to hire individuals who are fully vaccinated. If you are not fully vaccinated but have:
- Begun the vaccination process and are awaiting the 2nd/3rd vaccination appointment, or are within the 14 day period prior to being classified as fully vaccinated; or
- Are certified to be medically ineligible for vaccination against COVID-19 by a medical professional;
Please present proof of the above. Your understanding and support is much appreciated.
Advertised: Singapore Standard Time
Applications close:
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Position |
Department |
Work Type |
VIP Host
|
Casino
|
Full Time
|
VIP Hosts are responsible for providing an unparalleled service experience to our exclusive VIP guests. |
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Position |
Department |
Work Type |
VIP Host
|
Casino
|
Full Time
|
VIP Hosts are responsible for providing an unparalleled service experience to our exclusive VIP guests. |
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